Effective Date: 13/11/2024
At Power Wash Plus LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or communication channels. By using our services, you consent to the practices described in this policy.
Introduction
Power Wash Plus LLC is committed to safeguarding your privacy and ensuring your personal information is protected. This policy explains our practices regarding the collection, use, and sharing of your data. We encourage you to read this policy in its entirety to understand how we manage your information.
Information We Collect
We collect various types of information to provide you with the best service experience. The information we collect includes:
Personal Information
This includes any data that can personally identify you, such as:
- Name
- Address
- Phone Number
- Email Address
- Payment Information (credit card or other billing details)
Non-Personal Information
We may also collect non-personal information that helps us improve our services and website functionality. This can include:
- IP Address
- Browser Type and Version
- Device Information
- Location Data (if applicable)
- Usage Data (such as pages viewed and time spent on our site)
Payment Information
When you make a payment for our services, we may collect your credit card details or other financial information necessary to process your transaction. All payment data is securely processed via a third-party payment processor, and we do not store full payment card details on our systems.
How We Use Your Information
We use the information we collect for several purposes, including:
To Provide Our Services
- To process bookings for mobile detailing, car wash, residential, and commercial pressure washing services.
- To deliver and manage the services you have requested, including customer support and any necessary follow-ups.
- To confirm appointments, reschedule, and communicate any changes or delays in service.
To Improve Our Services
- To monitor and analyze how our website is being used, allowing us to enhance its functionality and user experience.
- To send you surveys or ask for feedback about our services to continuously improve our offerings.
To Process Payments
- To complete the transaction for services you’ve requested and to handle billing and invoicing.
To Communicate with You
- To send you important updates about your service, such as appointment confirmations, cancellations, and reminders.
- To provide customer support and address any inquiries you have.
- To send marketing emails or promotional offers, if you have opted in to receive them.
How We Share Your Information
We value your privacy and do not share your personal information with third parties except in the following cases:
Third-Party Service Providers
We may share your information with trusted third-party service providers who help us manage our business operations, such as payment processors, customer service platforms, and marketing tools. These third parties are only permitted to use your information as necessary to provide their services to us.
Legal Compliance
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:
- Comply with legal obligations, such as a subpoena or court order.
- Protect our rights or the safety of others.
- Prevent illegal activity or investigate suspected fraud.
Business Transfers
In the event of a merger, acquisition, or sale of Power Wash Plus LLC or its assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any changes to the ownership of your personal data.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
We store sensitive payment information (e.g., credit card details) through third-party payment processors who use industry-standard encryption to protect such data.
Your Rights and Choices
You have several rights regarding your personal information:
Access and Correction
You have the right to request access to the personal information we hold about you. You can also request corrections to any inaccurate or incomplete data.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions (e.g., for processing payments or maintaining business records).
Marketing Opt-Out
You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or by contacting us directly.
Cookies
You can manage cookie settings through your browser settings. Please note that blocking cookies may affect your experience on our website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and analyze how our services are used. Cookies are small files stored on your device that allow us to recognize your preferences and improve our website’s performance.
Types of Cookies We Use
- Necessary Cookies: Essential for website functionality, such as remembering your login information or ensuring the security of our site.
- Analytical Cookies: Used to track and analyze website traffic and user behavior to improve our website’s content and performance.
- Marketing Cookies: Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
You can adjust your browser settings to accept or block cookies. Please note that blocking cookies may limit some features of our website.
Children’s Privacy
Our services are intended for use by adults and not for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child has provided us with personal information, we will take steps to delete such information from our systems.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with the updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Power Wash Plus LLC
Address: 4092 Redan Rd., Stone Mountain, GA, 30083, USA United States
Email: [email protected]
Phone: (800) 940-7535
